Verizon says thousands are still using Samsung Note7, but they're about to get cut off

Regardless of repeated public notices from Samsung directing Galaxy Note7 customers to return the recalled system, there are nonetheless giant numbers of customers on one of many largest wi-fi carriers within the U.S. who refuse to let the beleaguered smartphone go. 

In response to a press release from Verizon, there are presently "hundreds" of consumers on the service's service utilizing the Note7. 

"Regardless of our greatest efforts, there are nonetheless clients utilizing the recalled telephones who haven't returned or exchanged their Note7 to the purpose of buy," Verizon told Fortune on Tuesday. "The recalled Note7's pose a security danger to our clients and people round them."

"Regardless of our greatest efforts, there are nonetheless clients utilizing the recalled telephones who haven't returned or exchanged their Note7 to the purpose of buy."

The insistence on hanging on to the gadget signifies that customers are going to nice lengths to seek out methods to proceed to make use of the doubtless explosive Note7. Final month, Samsung despatched out a software program replace that was meant to behave as a kill change to cease Note7 house owners from getting a full cost on the system. 

And on Jan. 5, Verizon despatched out an update to Note7 customers that might forestall the gadget from charging within the hope of rendering it ineffective as a cell phone. Moreover, the corporate despatched out an replace designed to stop the Note7 from connecting to its wi-fi community. 

However, Verizon says that numerous customers are "nonetheless "utilizing the Note7. It is unclear how these individuals are utilizing the system — plugged right into a outlet, using Wi-Fi and maybe avoiding the device-disabling software program updates? — however they're on the market. 

To deal with these diehards, Verizon has determined to take further measures. The corporate will now direct any calls from Note7 units not made to 911 emergency providers to the corporate's customer support line. 

Within the meantime, Samsung has introduced the conclusion of its investigation into the reason for the Note7 explosions. These findings are anticipated to be released on Jan. 23.